Stories
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"Why We Buy: The Science of Shopping"
by Jeff Lash | [3 comments]
“Experience design” doesn’t just apply to online design. Paco Underhill’s “Why We Buy: The Science of Shopping” explores customer experience and consumer behavior as they affect retail and offline environments and in turn provides dozens of lessons for those in web development. more...
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(Not) Defining the damn thing
by Louis Rosenfeld | [21 comments]
Discussions of how we should label ourselves and define our work are like flu epidemics. They break out from time to time, follow a fairly predictable course, and often make us want to barf. more...
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(Over)simple Answers for Simple Minds
by George Olsen | [13 comments]
Part of me feels for Jakob Nielsen for the grief he’s taken over deciding to work with Macromedia after declaring “Flash 99 percent bad.” After all, the pressures and temptations to provide simple answers to complex issues are ones we all face in our professional practices. more...
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2003 Dublin Core Conference Summary
by Madonnalisa Gonzales-Chan and Sarah A. Rice | [1 comment]
What is Dublin Core? And why would you need a whole conference about it? The end of September and beginning of October brought representatives from various countries around the world to a sunny and warm Seattle, Washington, host of the 2003 Dublin Core Conference. more...
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2nd Annual O'Reilly Emerging Technology Conference
by Bob Baxley | [4 comments]
While most technology conferences are an immersion in the nitty-gritty of the technology with little thought about how that technology will ultimately be used, Bob Baxley notes that the O'Reilly Emerging Technology conference was refreshingly concerned with the uses of new technology. more...
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A Map-Based Approach to a Content Inventory
by Patrick C. Walsh | [24 comments]
A map-based approach to building a content inventory allows it to be a tool from the concept stages and throughout the life of the website. Patrick Walsh tells us why to use them, shows us how to create the maps, and how to leverage them over the long haul. more...
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A Web 2.0 Tour for the Enterprise
by Shiv Singh | [28 comments]
While Web 2.0 sweeps the internet buzz machine, businesses are a bit slower to pick up the new paradigm. Shiv Singh shows how taking the leap and embracing the collaborative nature of Web 2.0 can provide great rewards. more...
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Ads Are Here To Stay: Planning For Ad Placement
by Alex Kirtland | [7 comments]
Site advertisements can interfere with content and disrupt layout. Yet they are most often part of website requirements, forcing IAs to come up with strategies for incorportating them. Is there a graceful way to handle ads online? more...
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Advancing Advanced Search
by Stephen Turbek | [21 comments]
The success of the simple search box has relegated advanced search to second-class status. Stephen Turbek looks to resurrect this useful feature from the dustbins of the design toolbox and suggest some useful ways for designers to utilize it effectively. more...
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Adventures in Low Fidelity: Designing Search for Egreetings
by Chris Farnum | [8 comments]
One of the dirty little secrets about being an information architect is that most of us only bat .500 at best. We labor and agonize over making recommendations and designing information architectures that are supposed to change the world, but many of our designs never see the light of day. Rather than moan about why my designs were not implemented, I want to share my story. more...
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AIGA Experience Design - Past, Present and Future
by Erin Malone | [4 comments]
At the end of April, the AIGA Experience Design sig will hold its first joint Forum as part of CHI 2002. Intended to be the first of several collaborative ventures to bring the Experience Design communities of practice together, the success of the forum marks a milestone in the life of the AIGA ED group. more...
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AIGA Experience Design Summit #5
by Erin Malone | [3 comments]
Meeting last weekend in Las Vegas, the city of designed experiences, the AIGA Experience Design group came together to discuss how Experience Design can be better integrated into business and how the practice has evolved and adapted over the last year. more...
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Alan Cooper Speaks! Impressions from BayCHI April 2002
by Brad Lauster | [17 comments]
On the second Tuesday of every month, BayCHI, the Bay Area chapter of the Association for Computing Machinery's (ACM) special interest group on Computer-Human Interaction convenes. Brad Lauster shares his impressions of the discussion with Alan Cooper and the nature of Interaction Design. more...
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All About Facets & Controlled Vocabularies
by Fred Leise and Karl Fast and Mike Steckel | [17 comments]
Information architects are fascinated with faceted classification and its application to information architecture problems. Our three authors present a series of in-depth articles covering faceted classification and controlled vocabularies and their practical application. more...
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All watched over by machines of loving grace: Some ethical guidelines for user experience in ubiquitous-computing settings [1]
by Adam Greenfield | [10 comments]
Guest essay by Adam Greenfield on the threat and promise of ubicomp: It should be clear that ubicomp represents a substantial raising of stakes; that its field of operation is by definition total; and that its potential for harm is such that the user experience is too important to leave to chance. more...
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Ambient Findability: Talking with Peter Morville
by Liz Danzico | [3 comments]
Can we reasonably judge authority? How can we make good decisions in the information age? How do we know enough to ask the right questions? Peter Morville takes a moment to talk with us about these and other potential answers, his most recent book, the death of data, and our fascination with the future. more...
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Ambient Signifiers
by Ross Howard | [16 comments]
When navigating a complex system—be it a website or a large transport network—it's easy to get lost. Ross Howard points out how subtle signifiers can make a big difference. more...
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An introduction to user journeys
by Jason Hobbs | [3 comments]
User journeys are a method for conceptualising and structuring a website's content and functionality. These journeys allow us to shift away from thinking about structure in terms of hierarchies or a technical build; instead you create a narrative around your user's needs. more...
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An Open-Source Conference: BarCamp
by Anders Ramsay | [7 comments]
The BarCamp "un-conference" recently held in New York City featured presenters as participants and participants as planners. This community-developed event provided the opportunity for open-source supporters to share their newest ideas as well as float in-progress concepts. Read more about this unconventional approach to bringing together people and ideas. more...
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Analyzing Card Sort Results with a Spreadsheet Template
by Joe Lamantia and Joe Lamantia | [20 comments]
This article explains how to quickly derive easily-read, quantitative results from a card-sort activity by entering data into a spreadsheet template that is adaptable to any set of cards and categories. more...