Interviews
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Straight From the Horse's Mouth with Tom Wailes
by Christina Wodtke and Bill Wetherell | [2 comments]
Bill Wetherell talks with Tom Wailes about how one team at Yahoo! turned the normal design process on its head. Their thoughtful approach was successful, Wails posits, because they worked small and crafty while being inclusive in most useful ways. (Part 3 in a series) more...
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Straight from the Horse's Mouth with Livia Labate and Austin Govella
by Christina Wodtke and Bill Wetherell | [5 comments]
Christina talks with Livia Labate and Austin Govella about the UX practice in Comcast and how they have created an environment where they are treated as colleagues rather than a service organization. (Part 1 of a series) more...
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Long Live the User (Persona): Talking with Steve Mulder
by Liz Danzico and Steve Mulder | [5 comments]
More companies are doing user research than ever before, but what is becoming of all the information? Steve Mulder talks about strategies for getting research into shape so real people can actually use it. The key: user personas. more...
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From Data to Wisdom: An Interview with Paco Underhill
by Liz Danzico | [6 comments]
How can the simple act of watching people make better products? Paco Underhill, the foremost expert in behavior market research, talks about the pyramid of knowledge, worshipping at the altar of the CEO, and the need to supersize or specialize. more...
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Unraveling the Mysteries of metadata and taxonomies
by Christina Wodtke | [7 comments]
Recently Boxes and Arrows caught up with Samantha Bailey, formerly at Argus and current lead IA for Wachovia Corporation's Wachovia.com website. She talks about the transition from being a consultant to an "innie" IA, unravels the mysteries of metadata and taxonomies and shares her vision of the future of IA. more...
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Dogmas Are Meant to be Broken: An Interview with Eric Reiss
by Liz Danzico | [7 comments]
Is there a need for a Strunk and White of usability principles? Boxes and Arrows talks with Eric Reiss about sites designed by the neighbor's kid, how we didn't get Web 1.0 right, and the Web Dogma '06. more...
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What Is Your Mental Model?
by Chris Baum | [15 comments]
Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount. more...
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Straight From the Horse's Mouth with Dan Brown
by Bill Wetherell | [4 comments]
Tom Wailes' interviews Dan Brown about how pushing the envelope in small ways can be the best path to innovation in many corporate and public sector projects. (Part 4 in a series) more...
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The Line Between Clarity and Chaos
by Liz Danzico | [9 comments]
Life is full of choices, and making these choices seems more difficult each day. Boxes and Arrows interviews Barry Schwartz, author of The Paradox of Choice, to dig into these decisions—when we make them and when we don't. more...
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Hiding in Plain Sight: An Interview with Adam Greenfield
by B&A Staff | [5 comments]
Is everyware overwriting what we know as everyday? On the heels of finishing his first book, Adam Greenfield talks with Boxes and Arrows about Everyware: The Dawning Age of Ubiquitous Computing and how the concepts are reshaping our lives. more...
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A Wiser Interaction
by Chris Baum and Jeff Parks | [2 comments]
In this podcast, Chris Baum talks
with Bill DeRouchey about how
Interaction 10 is being redesigned based on lessons from previous
years. more... -
Long Tails and Short Queries
by Christina Wodtke | [5 comments]
Why haven't we figured out search yet? Amanda Spink talks with Christina Wodtke on why searchers still can't ask a useful question of a search engine, and how Google may be part of the problem rather than part of the solution. more...
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Lou Rosenfeld Eats his own Dog Food
by Liz Danzico | [2 comments]
What does the publishing industry have in common with your 10 am design review with the client? More than you might think. Louis Rosenfeld reveals that the process of becoming a publisher is much like a product development process. more...
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IDEA 2009: An Interview with Leisa Reichelt
by Russ Unger | [8 comments]
In preparation for IDEA 2009, Russ talks to Leisa Reichelt about her experience designing for Drupal 7, how to design in open source and cross-cultural environments, and how she recharges her design work with art and family. more...
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Pattern Languages for Interaction Design
by Will Evans | [13 comments]
Will Evans stalked and captured Erin Malone, Christian Crumlish, and Lucas Pettinati to talk about design patterns, pattern libraries, styleguides, and innovation. more...
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Interactions 08 in the Garden of Good and Evil
by Chris Baum | [3 comments]
Dan Saffer opens up to B&A about the IxDA and Interaction 08 conference. He helps us understand context of the organization, how the conference evolved, and what to expect in Savannah. more...
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Blasting the Myth of the Fold
by Jeff Parks | [4 comments]
Milissa and Jeff discuss how this long held rule in web design is being de-bunked by web analytics and user testing, as well as how this will impact design and development processes based on screen resolution and browser compatibility. more...
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The Visual Vocabulary Three Years Later: An Interview with Jesse James Garrett
by Dan Brown | [0 comments]
In October 2000, Jesse James Garrett introduced a site architecture documentation standard called the Visual Vocabulary. Since then, it has become widely adopted among information architects and user experience professionals. more...
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Ambient Findability: Talking with Peter Morville
by Liz Danzico | [3 comments]
Can we reasonably judge authority? How can we make good decisions in the information age? How do we know enough to ask the right questions? Peter Morville takes a moment to talk with us about these and other potential answers, his most recent book, the death of data, and our fascination with the future. more...
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Interview: Steve Krug
by B&A Staff | [2 comments]
In April 2004, Boxes and Arrows sent a set of questions to Steve Krug for an interview to be published in the June edition. What we didn't know at the time was that Steve is a notoriously slow and methodical writer. Eleven months later, to our great delight, this interview turned up. Thanks Steve! more...