Stories
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Emotional Design with A.C.T. - Part 1
by Trevor van Gorp | [10 comments]
We form relationships with products and services for the same reasons we form relationships with people. In this first of two installments, Trevor explains how emotion commands attention. more...
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IA Summit 10 - Day 3
by Jeff Parks | [1 comment]
The IA Summit was held in Phoenix, AZ from April 9-11. Boxes and Arrows captured many of the main conference sessions from Day 3, Sunday, April 11. These sessions cover subjects from beekeeping to urban IA to how companies finally arrive at an experience vision. Enjoy! more...
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IA Summit 10 - Day 2
by Jeff Parks | [5 comments]
The IA Summit was held in Phoenix, AZ from April 9-11. Boxes and Arrows captured many of the main conference sessions from Day 2, Saturday, April 10. These sessions cover subjects from consulting vs. employee to principle and patterns to hacking UX in the organization. Enjoy! more...
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IA Summit 10 - Day 1
by Jeff Parks | [0 comments]
The IA Summit was held in Phoenix, AZ from April 9-11. Boxes and Arrows captured many of the main conference sessions from Day 1, Friday, April 9. Enjoy! more...
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IA Summit 10 - Whitney Hess Keynote
by Jeff Parks | [6 comments]
In her closing Keynote at the 2010 IA Summit, Whitney Hess calls the UX community to charge outward with our shared mission and "cross the chasm" to real leadership. more...
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IA Summit 10 - Richard Saul Wurman Keynote
by Jeff Parks | [0 comments]
In his keynote from the 2010 IA Summit, Richard Saul Wurman encourages the design community to take on big problems rather than make small changes incrementally. more...
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IA Summit 10 - Dan Roam Keynote
by Jeff Parks | [0 comments]
Dan Roam kicked off the 2010 IA Summit by sharing his unique approach that helps solve complex problems through visual thinking. more...
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Designing for Social Interaction
by Paul Adams | [18 comments]
People increasingly use the web to get the information they need from each other, increasing the importance of social web design in the designer's skill set. Paul Adams describes some basics about human relationships and key behaviors that impact our designs. more...
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Faceted Finding with Super-Powered Breadcrumbs
by Greg Nudelman | [8 comments]
Greg Nudelman's recent research into faceted search reveals the weaknesses in half-way attempts to combine facets and breadcrumbs. He recommends a "super-breadcrumb" design that takes faceted search to the next level. more...
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Case study of agile and UCD working together
by James Kelway | [10 comments]
How does Agile work effectively when redesigning a site? James Kelway uses case studies as starting points to explore how Agile and UCD can work together during wholesale redesigns. more...
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How to Win Friends and Influence People Remotely
by Patrick Stapleton | [6 comments]
Patrick Stapleton is the ultimate remote collaborator, working with teams and end users all over the world. He shares with us some tools and techniques that help him "stay in the game." more...
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Google, Stanford, and The Government Fight Swine Flu
by Nate Bolt and Tony Tulathimutte | [2 comments]
Nate and Tony tell us about their research and design strategy approach for Stanford University's local governments emergency response templates during the H1N1 outbreak. more...
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Bringing User Centered Design to the Agile Environment
by Anthony Colfelt | [30 comments]
Anthony Colfelt is not anti-Agile, but he believes strongly about how user-centered design can operate in an Agile environment. Here he explains how he came to feel this way, the major pitfalls of Agile, and how he sees Agile and UCD fitting together in harmony. more...
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5 Steps to Building Social Experiences
by Erin Malone | [14 comments]
"Social" is infiltrating not only consumer software, but also the enterprise. Designers must often add social capabilities with little guidance on what it means outside of Facebook or Twitter. Erin Malone gives us five steps to get started. more...
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Research Logistics
by Demetrius Madrigal | [5 comments]
With technology touching ever more of our work lives, user research, in its many guises, becomes part of the project lifecycle. For those of us who want a better idea of what to expect when working with a researcher, Demetrius Madrigal sets our expectations. more...
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Tree Testing
by Dave OBrien | [19 comments]
After hearing about Donna Spencer's paper-based tree testing, Dave O'Brien and his colleagues were hooked, so much so that they built an online tool to allow you to effectively test a site hierarchy. Hear about the tree testing approach and see how O'Brien's tool works. more...
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Sketchy Wireframes
by Aaron T. Travis | [32 comments]
Aaron Travis explores the importance of using sketchy wireframes early in the project
cycle. He then discusses the conversion of computer-based sketches into traditional wireframes and includes an analysis of "sketchy" capabilities of popular software tools.” more... -
Engaging Interaction
by Jeff Parks | [0 comments]
The Interaction 10 program has been announced, including an interesting mix of noted keynote speakers, industry experts, and interactive sessions. Jen Bove gives us a rundown of how they've put the program together. more...
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IDEA 2009 - Day 2
by Jeff Parks | [1 comment]
The IDEA Conference took place in Toronto on September 15-16. The speakers represent the best thinking on Social Experience Design. Expand your practice with their experiences and ideas. Along
with the IA Institute, we're happy
to bring you recordings of most conference talks. more... -
Four Key Principles of Mobile User Experience Design
by Dakota Reese Brown | [8 comments]
Conversations about mobile UX are often skewed by ‘the next big thing’ in the previous news cycle. Dakota Reese Brown suggests an alternative view of the mobile space based on principles rather than isolated tactics. more...



