Boxes And Arrows : The Design Behind the Design

Chris Baum

785 Reputation points | Submitted 10 stories | Posted 53 comments

Chris is a UX practitioner who started his career in technology as a customer service rep for a startup back in the go-go Web boom. After taking over product management responsibilities and building his first website, he moved on to usability and design management roles at Charles Schwab. He returned to product management as Sr. PM for eTrade and Jaman.com, an online social cinema company, before coming back into the design seat. He is putting together a consulting practice combining all of his skills as you read this.

In designer guise, he is recognized as an expert user experience practitioner and an enterprise information architect. Chris is also the Editor-in-Chief of Boxes and Arrows.

Stories written by Chris Baum

• Transitioning from User Experience to Product Management [24 comments]
• Transitioning from User Experience to Product Management [7 comments]
• Interactions 08 in the Garden of Good and Evil [3 comments]
• What Is Your Mental Model? [15 comments]
• IA Summit 2008, Day 3 [5 comments]
• IA Summit 2008, Day 2 [0 comments]
• IA Summit 2008, Day 1 [14 comments]
• All It's Cracked Up To Be [3 comments]
• When Life Intervenes [3 comments]
• A Wiser Interaction [2 comments]

Comments made by Chris Baum

• Hey Christina, this is a great article. We should all be thi… [0 points]
• That's a great question, Cristos. We definitely think so, bu… [3 points]
• Thanks for your comments, Michael and Madonnalisa. Matt - A… [0 points]
• Hi John, I like that idea! I would think that it is most li… [2 points]
• Knowing a BIT about how the venture capital market works, I … [0 points]
• Just fyi that we've added a footnote to this story more clea… [0 points]
• You're certainly welcome, Manoj. This article was a blast to… [0 points]
• Hi Steve, That's EXACTLY it. We're going to do the iTunes t… [0 points]
• Thanks for the story, Mike. It's amazing how often some of … [0 points]
• Hi Joe, Thanks for adding your idea. We review the ideas re… [0 points]
• I think we all try to design with a goal in mind - both for … [0 points]
• Thanks for letting us know Kalle. I've just fixed it. Apolog… [1 points]
• Absolutely! One of the most interesting things going on righ… [0 points]
• We weren't kidding! If you have some stories about how you m… [1 points]
• Funny thing. I was just reading a Forbes article by Nassim N… [3 points]
• Hi Richard, Are you looking to write the story? Or are you … [0 points]
• Hi Mark, I know what you mean, so I've added your comment a… [0 points]
• @Aaron Great question about segments. The mental modeling p… [0 points]
• Hello to all of the DeVry folks! Hope you're mission stateme… [1 points]
• Hi Osmane, Your point is well-taken. We have many things in… [0 points]
• Hi Charlene, > Was there ever a part 2 to this article? It… [0 points]
• Adriana, that is a fantastic idea! I will pass that onto the… [0 points]
• Well done, Mike. Maybe we'll get to publish your next piece. [0 points]
• Hi Andrey, Glad you like the poster. Jesse is an amazing IA… [0 points]
• If you visit the IA Summit conference program, some of the p… [0 points]
• Hi Axel, I didn't even realize that this was still visible.… [0 points]
• @ Paul - Hallie's presentation was, unfortunately, not audib… [0 points]
• Ben - Have you checked out Viewzi at all? They do search int… [0 points]
• Hi Juan, Thanks so much for the comment! All of us work ver… [0 points]
• Excellent comment, Anders! We'll see if we can do something … [0 points]
• @Julian Taverner Thanks for the suggestion. We've updated th… [0 points]
• Hi All, Just fyi that we fixed a problem with the original … [0 points]
• @Jonny - Glad you enjoyed it. You'll notice that there are p… [0 points]
• @China I'll let him know that you'd like to see that. And if… [0 points]
• @Steve Fisher - Thanks for pointing that out. Corrected. Onw… [0 points]
• Hi Demetrius, We look through the ideas on a fairly regular… [0 points]
• I do have a couple questions: In what context are you plann… [0 points]
• Hi tOM, The padcast feed is in iTunes (see the link near th… [0 points]
• Hi Bryan, We definitely look through these ideas, but it ca… [0 points]
• Hi Tom, Thanks for the note. We're aware of the problem, bu… [0 points]
• We're working with Floris to resolve the issue. This isn't a… [0 points]
• Since this isn't an article idea, I'm removing it. We'll fix… [0 points]
• @Tom Simpson: We share in your frustration about the spam in… [0 points]
• @Brian Regienczuk Donna Spencer did a presentation about des… [0 points]
• Amen, Noreen. We're working on it. Captcha is in process, bu… [0 points]
• Thanks for the suggestion, Martti. We'll try and note that i… [0 points]
• I like the idea, too. Patrick, would you like to edit it? Yo… [0 points]
• Checking in with Paal offline. Stay tuned, folks. [0 points]
• That's a good idea, Nam-ho. I'll add that to our list. Thank… [0 points]
• @roy The table has been updated for your reading pleasure. E… [1 points]
• The Luke Wroblewski download link has been fixed. Thanks to … [0 points]
• Due to a random technical issue, Anthony can't post comments… [1 points]
• This is great feedback! 1. Good point. It's meant to show t… [0 points]