Boxes And Arrows : The Design Behind the Design

Jess McMullin

47 Reputation points | Submitted 4 stories | Posted 4 comments

Jess is a consultant who helps the public sector improve policy design and service delivery. Through value-centered design, Jess works to maximize return on investment for his clients and return on experience for their users. His new venture, the Centre for Citizen Experience, works to promote design innovation in the public sector.

Stories written by Jess McMullin

• Getting into Government Consulting [0 comments]
• Usability Heuristics for Rich Internet Applications [39 comments]
• Searching for the center of design [9 comments]
• Using Design Games [10 comments]

Comments made by Jess McMullin

• I'd like to hear James' thoughts on the topic - not only is … [2 points]
• Having spent a lot of time in the past looking at framing, a… [0 points]
• Hey Richard, Thanks for the thoughts. I completely agree ab… [1 points]
• Sarah, ditto for everything you've shared here (and wow, I'm… [0 points]