http://www.boxesandarrows.com/person/9023 Tue, 19 Jun 2007 19:59:06 GMT Comments by j t <p>This is an amazing article. Serendipitously I have found myself in a position where I can directly apply many of the lessons of this article. I work for a large company with many large and small projects. We have recently discussed improving our usability process and I have been tasked with the implementation. I will be keeping your article in mind as I do so.</p> <p>Perfect timing!</p> http://www.boxesandarrows.com/view/pioneering-a-user#content_9112 http://www.boxesandarrows.com/view/pioneering-a-user#content_9112 Tue, 19 Jun 2007 19:59:06 GMT j t