Boxes and Arrows: Comments by Richard Johnson

Richard Johnson — Mon, 21 May 2007 19:06:19 GMT

I think that stories about wire framing have been overdone. There are a few already right here on Boxes and Arrows.

Richard Johnson — Mon, 21 May 2007 19:30:32 GMT

And where did you want to go with it? What would be the final benefit statement to the reader? What is the real world application. It would be great to specifically address point 5. This would help companies struggling with handling SEO on their dynamic sites.

Richard Johnson — Mon, 21 May 2007 20:10:49 GMT

You make some good points about connecting with management. The Business mind, in many cases interested in the dollar value or the mission value, fails to see the user value in building designs that help users accomplish their goals. A user may be interested in what your companies mission is, but chances are they don’t want it screaming at them across the homepage. They came to your site for a specific reason. It might be for information or to purchase a product. Helping the user accomplish their goal while balancing business drivers is the key to success. The best way to get buy-in from management is to speak in the language they understand.

Great article! I hope to read more from you in this topic.

Richard Johnson — Sat, 05 Mar 2011 05:47:04 GMT

In my experience I have found that Amazon’s approach, which must cover a wide range of scenarios for products does a good job of giving an the overall picture of a product. Reading great and poor reviews side-by-side helps me to decide whether a product may be what I am looking for or has problems I did not know about, or lack features that were in a different product. The things that do throw off ratings are when users rant about things that are not related to the product, but the service or even the delivery guy.