http://www.boxesandarrows.com/person/4376 Tue, 17 Apr 2007 07:09:46 GMT Comments by Gordon McLean <p>I wonder if there is cause for flipping the statement round, slightly.</p> <p>&#8220;Technical Communication <span class="caps">IS I</span>.A.&#8221;</p> <p>I&#8217;m a technical writer, and part of the Usability team at the moment, and I&#8217;m constantly re-enforcing the notion that good information design, and structure, is an intrinsic part of the product. The product is not just the software but the entire experience the user has, and so includes the software, documentation, training, and through to cultural tone set by the company website.</p> http://www.boxesandarrows.com/view/using-technical#content_6306 http://www.boxesandarrows.com/view/using-technical#content_6306 Tue, 17 Apr 2007 07:09:46 GMT Gordon McLean