Mark Drasutis — Thu, 15 Feb 2007 01:37:03 GMT

Thanks for the article, and strangely one of my first jobs at my current employer was to, I quote: “go find out what the hell it is the product management team do”, which did make me think, ‘what the hell have I taken on here’, and as a company we have now moved too far towards classic product management. Yet, the team I am curently in are now pushing the user and consumer experience back into the mix, placing the user back at the table … as occasionally product management, as a discipline, can get tied down in the documentation, process and development cycles, anf forget to deliver what was originally the optimal user experience.

Will read with interest the next chapter, and also reference some of the books/articles quoted here … perhaps this will help in the ‘crusade’ to get the user back at the table! ... and help me in what next step to take.

Boxes and Arrows: Comments by Mark Drasutis