Emil Sotirov — Sat, 14 Apr 2007 02:07:41 GMT

I guess we should study medical billing – the way they deconstruct work processes and used resources to the smallest possible units and charge for each one of them separately. It is a whole separate discipline. It is sort of information architecture exercise to analyse your own work in this radical way – down to the smallest possible work gesture.

Boxes and Arrows: Comments by Emil Sotirov