Christian Bogner — Sun, 02 Mar 2008 02:46:02 GMT

I think, you mentioned some important skills which are indeed necessary to build interactive systems. Hiwever, in my opinion, social and communicative skills might even be more crucial than any of these rather “hard” skills when creating systems to fit human needs. Let me explain: what I learned about user centered design was not only that this might be one of the most complex industrial development processes I can imagine but this is also a process that is rich in trade-offs and conflicts, too. Without having members on the team which are capable of dealing with that many different stakeholders, ideas and needs I’m strongly convinced that interaction design will fail.

Boxes and Arrows: Comments by Christian Bogner