Matt Gregg — Thu, 15 Feb 2007 01:46:06 GMT

I dig the article definitely agree with your comment about PMs being as close or closer to their customers and market (or they should be) in a lot of cases. In organizations where UX practicioners work across products/markets or as consultants and don’t have the in-depth domain experience, it amazes me UXers would assume otherwise.
Wondering which role do you see making decisions about the design/ideation process in terms of research questions to answer and number/medium/fidelity of prototypes which facilitate the internal and external conversations/vision?

Matt Gregg — Tue, 26 Jun 2007 17:05:06 GMT

Hey John,
This might be a little bit of a tangent topic, but it might be interesting to address how the strategies you plan to outline also mingle with external search engines. Depending on the site, a lot of traffic could be coming from external vs. internal search. It might be nice to see how the strategies complement, inhibit or enhance external search. Maybe this would be a part 2 :-)

Boxes and Arrows: Comments by Matt Gregg