http://www.boxesandarrows.com/person/27062 Wed, 04 Mar 2009 15:04:29 GMT Comments by Qin Han <p>Hello Joseph,</p> <p>I am inspired by this post and actually made a another one to help understand the holistic approach to Service Design&#8230; But yet have some confusion over what I can use to replace the right corner where the &#8216;IT Capabilities&#8217; was in your graph, since the technology Service Designer use varies largely according in individual projects&#8230; My assumption is that they use techniques such as observation and visual communication to stimulate conversations among stakeholders&#8230; well&#8230; wonder if you have any oppinon or suggestions?</p> <p>Comments welcomed in my blog post on the topic as well :)</p> <p><a href="http://designgeneralist.blogspot.com/2009/03/holistic-view-for-service-design-team.html" rel="nofollow">http://designgeneralist.blogspot.com/2009/03/holistic-vie&hellip;</a></p> <p>Thanks!</p> <p>Qin</p> http://www.boxesandarrows.com/view/bringing-holistic#content_34886 http://www.boxesandarrows.com/view/bringing-holistic#content_34886 Wed, 04 Mar 2009 15:04:29 GMT Qin Han