http://www.boxesandarrows.com/person/26142 Fri, 06 Feb 2009 15:24:52 GMT Comments by James Lamb <p>A-Z Indexes also support the “Don’t know what you need to know” by means of cross-references. In the example you gave a properly compiled index would include:<br /> maternity leave _see also_ parental leave<br />The reader might not know that parental leave might be unpaid leave and can be taken by either parent (and is certainly different from maternity leave) but may be relevant.</p> http://www.boxesandarrows.com/view/four_modes_of_seeking_information_and_how_to_design_for_them#content_31824 http://www.boxesandarrows.com/view/four_modes_of_seeking_information_and_how_to_design_for_them#content_31824 Fri, 06 Feb 2009 15:24:52 GMT James Lamb