Meredith Anderson — Thu, 24 Jul 2008 18:21:21 GMT

We used MindCanvas for studies for the public sector web site www.CareerOneStop.org. It’s a great tool with some bugs. Long labels have a bug so what you enter isn’t necessarily what your users get. I would have appreciated more responsiveness about the bugs – any response. In the meantime, I recommend that you carefully test your card sort before you publish it. Now that I know this, I would use the product again because it’s a huge cost savings over the analysis labor.

Boxes and Arrows: Comments by Meredith Anderson