Maree Kimberley — Fri, 26 Jan 2007 14:53:38 GMT

This is an interesting article and an interesting concept and I’m all for putting yourself in the customer’s shoes, but I’ve got a feeling that if I suggested method acting for personas to people in our design team, they would squirm uncomfortably and/or look at me as if my head had just exploded. Other design teams may thrive on it, however.

Maree Kimberley — Thu, 21 Feb 2008 20:53:02 GMT

Great article! Strunk and White has long been one of my favourite reference books. As a content writer/editor, my most quoted ‘rule’ from the book is ‘Omit needless words’. Like Michael, I hadn’t really thought about how the book also affected my approach to usability design before now.

Boxes and Arrows: Comments by Maree Kimberley