Boxes and Arrows: Comments by ji kim

ji kim — Tue, 08 Jul 2008 15:47:59 GMT

I think lot of the tools mention above are pretty good tools for simulating websites or webapplications with basic UI interation….but I think they still lack ability to effectively simulate rich internet or desktop applications…..I guess I’m still stuck prototyping with visio, photoshop, snagit, and powerpoint :)

Note: I’m always little skeptical about these tool vendors who claim to provide solutions to everything…..to me, a good prototyper should be able to use just about anything – long as they could do it fast and get their point across effectively to their audience. I still think paper/pen is still pretty good :)

ji kim — Fri, 23 Feb 2007 08:32:46 GMT

any good books you recommend about product management?

ji kim — Fri, 08 Aug 2008 18:26:51 GMT

Dave Cronin (from cooper) also talked about Design for Flow at the interaction 08 conference :) I’m def. fan of flow or stoke (for some of us who surf).
http://interaction08.ixda.org/Dave_Cronin.php

ji kim — Fri, 08 Aug 2008 19:04:56 GMT

Realworld story that I like to share – somewhat deals with design for flow.
I have a friend who works as a operations manager at a large hotel chain. Recently the hotel chain upgraded their hotel room management software – including a brand new browser based user interface. When you first look at this new user interface – it looks lot easier to use and more visually pleasing than its predecessor – green 80’s looking ASCII looking interface that required the user to know lot of the keyboard shorcuts. Two week later after the software was deployed to all the hotels, my friend conducted a surey about the new system. Response was interesting – the hotel staff really hated the system because it took so long to accomplish tasks using the new system during the busy time (if you’ve been to hotels in las vegas or new york during conference seasons, you know what I’m talking about.)
I’m sure there are various reasons/cause for the negative response (people don’t like changes…) – but when I first looked at this problem, I couldn’t help wonder: Did the designer or engineer for this new system consider designing the system to take advantage the Hotel staff’s flow state? I’ve seen the same hotel staff booking rooms during very busy time using the old ascii system – they were very fast and efficient with superhuman like response rate – they were def. in flow.

well anyways, thanks for the article!!