http://www.boxesandarrows.com/person/1502 Wed, 17 Oct 2007 08:20:07 GMT Comments by Ellen Reney <p>Great article &#8211; it substantiates the importance of creating support documentation for your information system, not only for your own sanity and management but for those who may take over the system some day. Whether you use Visio or Word, this part of the development process is vital to the future success of your project.</p> http://www.boxesandarrows.com/view/a-map-based-approach#content_12998 http://www.boxesandarrows.com/view/a-map-based-approach#content_12998 Wed, 17 Oct 2007 08:20:07 GMT Ellen Reney