http://www.boxesandarrows.com/person/14590 Thu, 03 Apr 2008 08:47:34 GMT Comments by Abhishek Upadhyay <p>Thanks Daniel for putting this out. <br />In fact getting the surrogate users into picture is really a nice bargain over actual users. If not all, atleast in many cases this approach is well capable of getting actual users pain and gaining usability insights.<br />At the same time, agree to what few points says here that its a nice compliment and useful when one has constraints over approching actual users, but should not be treated as a replacement technique over existing ones.</p> http://www.boxesandarrows.com/view/extreme-user#content_18017 http://www.boxesandarrows.com/view/extreme-user#content_18017 Thu, 03 Apr 2008 08:47:34 GMT Abhishek Upadhyay