David More — Sat, 22 Mar 2008 13:19:42 GMT

Great choice of topic – and some excellent insights into it. In particular, the magnifying effects of ‘organisational defenses’ are well-explained.
I do wonder about the ‘problem’ perspective, though, because it seems to me that (as with Bush and Iraq) often the tragedy is the result of ill-advised action in a complex situation. In a dynamic, reactive world perhaps we need to think of ecologies rather than problems.
Similarly, Peter’s observation that ‘good planning keeps organizations from failing’ seems based on an assumption that is worth examining. Maybe the success of ‘planning’ has more to do with informing the judgement of the actors than somehow controlling the situation?

Boxes and Arrows: Comments by David More