Cindy Chastain — Mon, 12 Oct 2009 13:48:57 GMT

@giles @ivan @ray @chris @pierre Thanks so much for your comments! Glad you enjoyed. :)

@ray: how interesting to think that this might be used to guide user generated content. You have to let me know whether it works.

@chris Yes personas are good for making design decisions as well. But I find them insufficient when thinking about the “whole” experience. For example, it’s difficult to write copy against a set of personas. Ideally, the “story” suits the actors (your personas) who are engaged with the site. In fact, we always consider our personas when coming up with a theme. They’re a necessary element to draw from. If you ever have any questions about process you can always reach me on twitter at @cchastain.

I’m hoping to write a follow-up to the article that goes into greater detail about the process of “finding” and using themes.

Boxes and Arrows: Comments by Cindy Chastain