Boxes and Arrows: Comments by patrick c walsh

patrick c walsh — Mon, 28 May 2007 11:03:23 GMT

Christina,
I also think that this would make a great case study. What I am also interested in (as I spend some of my time producing flowcharts to describe internal processes) is what effect did ‘story boarding’ the process have on your understanding of how the process worked? Did you feel that having to identify key actions and then place them in a linear sequence gave you any insights that proved useful?

patrick c walsh — Sat, 08 Sep 2007 07:48:02 GMT

Jonathan thanks for your comments,
We do use a CMS for the intranet but it is curiously not designed to manage content effectively. What the CMS churns out is a list of all my pages and some rudimentary data regarding review dates etc. I work in an area (roads and transport) where the information turn over is fairly high and I need to ensure that information is current and in the right places. A page or document may be linked to many other pages such as document lists, A-Z ’s etc and pages in other categories. The maps help me to visualise all linkages when changes need to be made or new documents inserted.
I will be maintaining the maps an an integral part of managing the intranet as periodic re-evaluations of the intranet will be required and events, such as major legislation, can have a profound effect on the shape of the system. Also, as stated, I think it would be of great help to anyone who suceeds me in managing the intranet.

patrick c walsh — Sat, 08 Sep 2007 07:49:46 GMT

Cail,
Sorry that you couldn’t use the stencil. I’m not an expert in Visio. If anyone out there has the answer could you please post,

Patrick