Isao Kato — Tue, 26 Feb 2008 17:31:28 GMT

All stories click, and for me the last post is the best:
“Give perfect service and then bring the check slowly, and the tip goes down the drain.”
I agree 120%, and I haven’t realized this myself as a customer until now.
Thank you for posting this issue, reminding me that real-life experience can never be trivial.

Boxes and Arrows: Comments by Isao Kato