Boxes and Arrows: Comments by Rebekah Sedaca

Rebekah Sedaca — Fri, 26 Jan 2007 14:53:03 GMT

Thanks for this thoughtful and thorough comparison and for following up up on some of the questions raised in the interview with Eric Reiss posted on b&a in May.
(http://boxesandarrows.com/S/2947).

Thanks for the reminders! Now, back to evaluating their worth in context…

Rebekah Sedaca — Fri, 26 Jan 2007 14:53:41 GMT

Yes. I’ve wondered the value of content inventories, specifically, when a site is being completely redesigned. While they may help the UXD in uncovering unknown or not discussed content, what value do they really have to the client and in the new design?

Rebekah Sedaca — Fri, 26 Jan 2007 14:53:49 GMT

Subbiah – Yes. I was referring to creating characters to illustrate task scenarios. I hope to be able to share the process and templates with you.

Rebekah Sedaca — Fri, 26 Jan 2007 14:53:50 GMT

Roland –
We used comics at a critical point in the project to illustrate how the Web site would flow and function to a very large and diverse audience who’s buyin we needed. The group was actually voting on if the project would proceed or not based on our presentation. We created comics for the most politcal and common inquired about features only.

Rebekah Sedaca — Tue, 06 Feb 2007 16:27:48 GMT

I have run unto some issues with using any incentive with government employees. Due to some recent scandals in our area with local and state officials, there is reluctancy to except anything from an outside entity. Luckily, participants have been willing to participate sans compensation. Did you receive any response from your survey that had tactics for compensating government employees?

I appreciate this article and will look into some of the online gift certificates referenced for some upcoming remote testing. Thanks!

Rebekah Sedaca — Tue, 03 Jul 2007 16:24:26 GMT

Great question Paul. I think the context and situation should dictate the method more than the client type. We’ve had institutional and government clients that couldn’t understand a wireframe whereas some of our more “creative” and open clients had no trouble following site flows, maps, or scenarios. Rather than using comics for every engagement, I like to think of comics as a tool in my UX backpocket that I can pull out and use when needed.