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    <title>Boxes and Arrows: Comments by Ross Howard</title>
    <link>http://www.boxesandarrows.com/person/1168</link>
    <pubDate>Fri, 26 Jan 2007 14:53:02 GMT</pubDate>
    <description>Comments by Ross Howard</description>
    <item>
      <description>&lt;p&gt;NB: I put a link to my credentials, because I don&amp;#8217;t see much point in posting the story before it has been published.&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/idea/view/3267#content_3268</link>
      <guid>http://www.boxesandarrows.com/idea/view/3267#content_3268</guid>
      <pubDate>Fri, 26 Jan 2007 14:53:02 GMT</pubDate>
      <author>Ross Howard</author>
    </item>
    <item>
      <description>&lt;p&gt;Could someone explain to me the process of submitting a story to B&amp;amp;A?&lt;/p&gt;

	&lt;p&gt;I was assuming I&amp;#8217;d write the idea here, and someone from B&amp;amp;A would say &amp;#8216;no&amp;#8217; or &amp;#8216;let&amp;#8217;s have a look at what you have written&amp;#8217;. How do I know that incorporating the feedback here into the work will actually be worthwhile in terms of the article getting published on B&amp;amp;A?&lt;/p&gt;

	&lt;p&gt;Or am I missing something? :-)&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/idea/view/3267#content_3359</link>
      <guid>http://www.boxesandarrows.com/idea/view/3267#content_3359</guid>
      <pubDate>Tue, 11 Jan 2011 03:39:36 GMT</pubDate>
      <author>Ross Howard</author>
    </item>
    <item>
      <description>&lt;p&gt;Hi Gagan,&lt;/p&gt;

	&lt;p&gt;Certainly sounds like a good idea. Flick me an email from &lt;a href="http://www.abitcloser.com/portfolio" rel="nofollow"&gt;http://www.abitcloser.com/portfolio&lt;/a&gt; and we can have a bit of a chat.&lt;/p&gt;

	&lt;p&gt;Cheers,&lt;/p&gt;

	&lt;p&gt;Ross&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/idea/view/3267#content_3446</link>
      <guid>http://www.boxesandarrows.com/idea/view/3267#content_3446</guid>
      <pubDate>Fri, 26 Jan 2007 14:53:09 GMT</pubDate>
      <author>Ross Howard</author>
    </item>
    <item>
      <description>&lt;p&gt;An interesting article, not sure I am on-board with all of it. But allow me to join in the existentialist banter and note the following:&lt;/p&gt;

	&lt;p&gt;&amp;#8220;When all three perspectives (do, say, make) are explored together, we are able to realize the experience spectrum of the &#8220;normal&#8221; user/customer we are working for.&amp;#8221;&lt;/p&gt;

	&lt;p&gt;Actually, there is another (and arguably) more important perspective and that is how a user *feels*.&lt;/p&gt;

	&lt;p&gt;I&amp;#8217;d also be careful with the cleaving off of design and planning. Design has always been about experience, visual design is just a part of it. Design vs Planning is another interesting discussion that would be worth exploring.&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/view/ux-design-planning#content_23080</link>
      <guid>http://www.boxesandarrows.com/view/ux-design-planning#content_23080</guid>
      <pubDate>Wed, 18 Jun 2008 15:23:17 GMT</pubDate>
      <author>Ross Howard</author>
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