Article Idea:
Coaching and working as UX team lead
suggested by Joan Vermette on 2009/04/01
While working on a site for a friend who is starting up her practice as an executive and team coach, I’ve been thinking about how much working with clients is like coaching.
Coaching is about helping people clarify their desires, envision their futures, develop a concrete plan towards achieving that future, keeping them accountable towards that plan, and holding their agenda for them in the times when they might give in to their fears or to distractions. It involves empathy; observation; learning how to listen through the request to the real, underlying need; and deep, radical curiosity.
Sound like your job? Sound like a helpful topic to explore? I’d love to do just that with you.
I’m an IA with eleven years experience, and I’m also trained as a personal coach through The Coaches Training Institute.
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