Article Idea:
“Graphical Checklist with Required Interaction” is Effective in Promoting Best Practices in the Off-Line Portion of the Total User Experience
suggested by Greg Nudelman on 2008/12/09
Abstract
Internet users are notoriously busy and goal-focused, so they ignore the majority of help content and learn complex off-line processes by trial and error, which frequently results in a frustrating holistic experience. The new “Graphical Checklist with Required Interaction” design pattern described in this paper integrates a consistent visual in-line checklist with a required HTML form field. In our study, we found that the new “Graphical Checklist with Required Interaction” design pattern effectively influenced off-line customer activities in the direction of best practices. This design pattern also improved participants task time, reduced perceived task difficulty, and improved overall workflow satisfaction.
Keywords
Instructions, off-line process, holistic experience, best practices, Graphical Checklist with Required Interaction, Instructional Design.
Please let me know if you are interested!
Greg
510-229-8126
java_etc@yahoo.com
Want to see this idea turned into a story?
6 people said yes. | 0 people said no.
Jamie Owen
63 Reputation points
Posted 2009/01/04 @ 05:56AM with
Even if this story idea never unfolds on this site, I’d sure be interested in reading your study!
Rutger van Dijk
0 Reputation points
Posted 2009/09/17 @ 07:45AM with
Hi!
Actually I was looking for something like this, because I ran a bit out of ideas. I’m very interested in your study !
With regards,
Rutger