Article Idea:
Wikis: Collaboration beyond Complex Processes
suggested by Paulo Floriano on 2008/03/08
In this article I want to talk about the use of wikis insted of complex workflows to produce and collaborate around content.
In my experience wikis can be used to support content production when do you have a very complex process, with various approve levels and workflow rules.
People seem to accept very well this more collaborative way of content produtcion, and tends to use it with no rejection at all.
Even when companies have stricted rules, related with auditing processes, wikis can be implemented with no compliance objections.
Want to see this idea turned into a story?
6 people said yes. | 0 people said no.
Jens Jacobsen
3 Reputation points
Posted 2008/03/13 @ 07:52AM with
I would love to see how wikis could work. I used it on two projects, and in both I had the feeling they are lacking structure. Some people used it, and liked it a lot. Others never did use a wiki before and kept complaining they could not find stuff.
I myself had always the problem of puting comments in the right place – I never new where it could be.
So, I’d love to see concrete examples how you could use it, because I have the feeling it could work!
Manoj Potdar
8 Reputation points
Posted 2008/03/17 @ 01:27AM with
Hi Paulo,
This may be a good read. But I want to share other view too.
I have seen companies using Wiki for content generation and management. One aspect of Wiki that I found not working in favor is that anyone who got login can edit anything irrespective of authority. Wiki though informs you on the recent edit, it never stops unauthorized user from editing the content that he/she does not own.
If you can throw some light on this issue, it will be immensely helpful.
Regards,
Manoj Potdar
Ryan Wold
0 Reputation points
Posted 2008/03/17 @ 13:51PM with
We’ve implemented a Wiki on a limited basis in our organization of 3000+ employees. A few issues we’ve faced are: site organization: what links to what, and the consistency ‘look and feel’ of content between pages , and who ‘owns’ the content.
We’ve been using the Wiki to document business processes and informal policy and procedures. Our implementation is not widespread enough at this point to justify the resources to iron the issues out, but the response has been overwhelmingly positive, and I’m interested to hear other people’s experiences using this in their environments.
Ryan Wold
ps – We’re running Instiki 1.12
Masood Nasser
70 Reputation points
Posted 2008/03/21 @ 04:18AM with
This is good again paulo!. We think complex workflows cost gazillions and their time is up. Looking forward to your article.
cheers
masood
http://masoodnasser.blogspot.com
Paulo Floriano
15 Reputation points
Posted 2008/04/18 @ 05:43AM with
Hi!!
In my case, wiki were used on substitution to a many-stages workflow. Final users of content did not had access to wiki…the results of validated content were put on a CMS. But we had hundreds of people using wiki, dozens at the same time.
At this article i will adress some enabling questions fod the better use of wiki, like editorial policies, taxonomy, usability issues, content versioning/history, etc.