Article Idea:
Usability and UX in a Large Corporation
suggested by Steven Axler on 2007/09/11
Usability and other UX practitioners work in various environments—academia, independent consultancies, consulting firms, corporations—each with their own set of advantages and challenges. Large corporations provide certain levels of security and job satisfaction, and also have potential traps that can lead to decreased job and career satisfaction. Learn how to use the advantages and avoid the traps.
Want to see this idea turned into a story?
11 people said yes. | 0 people said no.
John Ferrara
85 Reputation points
Posted 2007/09/13 @ 06:14AM with
Steve,
I’d be interested in particular in how a large corporation can effect change. Big, complex businesses traditionally benefit from the reliability of tried and true processes, but the pace of web technology favors organizations that are nimble and adaptive. How can a large organization be responsive while minimizing the risks of instability?
laurie kalmanson
14 Reputation points
Posted 2007/09/25 @ 06:16AM with
yes indeed … and there’s always the question of how to approach the delicate task of saying, people, we have an xmas tree here with many added on shiny things and it’s time to tear it down and start over
Albert Borrero
0 Reputation points
Posted 2007/10/15 @ 18:27PM with
One of the most baffling situations facing large international or global non-profit and development agencies, is facing many sets of stakeholders who are at many times at the opposite ends of the of the organization’s value chain. These stakeholders are a diverse set of users—inside and outside the organization—who may require a broad range of experiences based on their interests interacting with the organization—be it with Web or analog interfaces.
This article might want to touch on almost “schizophrenic” tendencies of organizations who have multiple stakeholders and users. In most instances that I observed, these kinds of organizations, who in a desire to provide meaningful UX to its communities, find difficulty focusing on stakeholders who need its attention and priority.
Where is the line drawn? What is and should be the organization’s focus? Is responsiveness to one set of users necessarily an expense of another set? Lots of questions that may have constructive answers which perhaps is interesting to cover in this article.