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    <title>Comments on Straight from the Horse's Mouth with Livia Labate and Austin Govella</title>
    <link>http://www.boxesandarrows.com/view/straight-from-the</link>
    <pubDate>Fri, 17 Aug 2007 22:27:10 GMT</pubDate>
    <description>Christina talks with Livia Labate and Austin Govella about the UX practice in Comcast and how they have created an environment where they are treated as colleagues rather than a service organization. (Part 1 of a series)</description>
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      <description>&lt;p&gt;What information architects demand of a good website they should do themselves: Structuring and presenting information in the language and style of their target group (the client) and not insist on their own language and structure. If business people can understand what they get for their money, they pay for information architecture.&lt;/p&gt;

	&lt;p&gt;Great interview.&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/view/straight-from-the#content_8970</link>
      <guid>http://www.boxesandarrows.com/view/straight-from-the#content_8970</guid>
      <pubDate>Fri, 17 Aug 2007 22:27:10 GMT</pubDate>
      <author>Henrik Arndt</author>
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      <description>&lt;p&gt;Well done.  It&amp;#8217;s a difficult reality that the needs of the business don&amp;#8217;t always run true with what would empirically inform UX efforts.&lt;/p&gt;

	&lt;p&gt;It&amp;#8217;s the ability to manage those relationships &amp;#8211; the compromises and the understanding of others goals, that moves projects into production.  Yes, you might have to hold your nose as you identify ad space in your wireframe but you pick your battles.  The consessions you make on one item result in the latitude to take a risk elsewhere.&lt;/p&gt;

	&lt;p&gt;Hopefully, over time, you can influence business owners to see and belive that usable products DO generate more revenue and DO save costs!&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/view/straight-from-the#content_8882</link>
      <guid>http://www.boxesandarrows.com/view/straight-from-the#content_8882</guid>
      <pubDate>Tue, 12 Jun 2007 21:24:54 GMT</pubDate>
      <author>Adam Polansky</author>
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    <item>
      <description>&lt;p&gt;Great interview! Very practical and informative&amp;#8230; and brief. Great &amp;#8220;ROI&amp;#8221; for the 18 minutes it takes to listen to it.&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/view/straight-from-the#content_8847</link>
      <guid>http://www.boxesandarrows.com/view/straight-from-the#content_8847</guid>
      <pubDate>Sun, 12 Aug 2007 15:33:48 GMT</pubDate>
      <author>Matthew  Doty</author>
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    <item>
      <description>&lt;p&gt;Nice and tidy interview, Christina.  Excellent information for putting IAs in businesspeoples&amp;#8217; shoes&amp;#8212;and clothes.&lt;/p&gt;</description>
      <link>http://www.boxesandarrows.com/view/straight-from-the#content_8618</link>
      <guid>http://www.boxesandarrows.com/view/straight-from-the#content_8618</guid>
      <pubDate>Sun, 12 Aug 2007 15:33:37 GMT</pubDate>
      <author>Michael Beavers</author>
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