http://www.boxesandarrows.com/view/user-experience-week Mon, 08 Sep 2008 12:40:10 GMT User Experience (UX) Week was held in San Francisco, CA from August 12 – 15. Boxes and Arrows, in co-operation with Adaptive Path, interviewed some of the great speakers for your design listening enjoyment. <p>The other point that Don made during the conference was that &#8220;memory&#8221; is more important than &#8220;reality&#8221; when looking at UX. People will tolerate changes to any product or service if their past experience was good.</p> <p>It was a great conference; I hope people find value in all of the conversations. Kudos to Peter Merholz and Kim Lenox for ensuring we could capture discussions with Don Norman and Kevin Brooks from Motorola Labs.</p> http://www.boxesandarrows.com/view/user-experience-week#content_30036 http://www.boxesandarrows.com/view/user-experience-week#content_30036 Mon, 08 Sep 2008 12:40:10 GMT Jeff Parks <p>Just listening to the Don Norman/Peterme banter form teh keynote interview&#8212;dang! Spicy! great work, Jeff!</p> <p>Don really has got it; if you want ot play wiht business, you&#8217;ve got to speak the language, understand the values and not expect them to come around to you. Tossing around some jargon like <span class="caps">ROI</span> doesn&#8217;t fly; you have to know how your company makes money, and more importantly how you move that number&#8230;.</p> http://www.boxesandarrows.com/view/user-experience-week#content_30024 http://www.boxesandarrows.com/view/user-experience-week#content_30024 Sun, 07 Sep 2008 21:00:26 GMT Christina Wodtke