Comments on Deliverables and Methods: Special Deliverable #8

christina — Fri, 26 Jan 2007 14:51:24 GMT

the “make it bigger” are here to stay—it’s up to us to figure out our responses, re: this weeks article http://www.boxesandarrows.com/archives/ten_quotable_momen…

Andrew Otwell — Tue, 28 Aug 2007 00:32:00 GMT

“I’m wondering if we could go even one more step before Problem-Understanding? Perhaps even a conceptual process for locating a problem”

Interesting thought, but I’d be careful proposing that to clients. “You mean you want to figure out how we’re going to figure this stuff out?” I have nightmares where I find myself saying things like “this is really a higher-order problem” in front of clients…sort of like pointing out that their business strategy doesn’t actually incude making money.

Re: the “can’t the tabs be green” discussion: I think IA and ID needs to develop methods that accomodate that kind of client behavior; it’s just not going to go away no matter how patiently you explain things. Surely graphic designers have been dealing with this problem for hundreds of years, no?

ML — Fri, 26 Jan 2007 14:51:24 GMT

I’m wondering if we could go even one more step before Problem-Understanding? Perhaps even a conceptual process for locating a problem…not just identifying symptoms. The reason I bring this up is I’ve been in meetings where I had a diagram to help with the understanding of the problem, but only to discover that the problem I was stating was really a symptom of higher-order problem.